Shipping policy

Last Updated: June 2026

At Hustelo, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–4 business days (Monday through Friday).

Orders placed after our daily cutoff time of 2:00 PM Pacific Time (PST) may be processed on the following business day.

Please note that orders are not processed, shipped, or delivered on weekends or holidays.


Shipping & Delivery

Once your order has been processed, it will be shipped to your selected delivery address.

Estimated Delivery Times

All Destinations:

  • Estimated Transit Time: 8–15 Business Days
  • Total Estimated Delivery Time: 9–19 Business Days

Delivery estimates include both processing and shipping time.

Please keep in mind that delivery times are estimates and may vary due to:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Peak holiday seasons
  • High order volumes

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking information.

Tracking information may take 24–72 hours to update after shipment.


Shipping Costs

We currently offer Free Shipping on all eligible orders.

Any applicable shipping fees will be clearly displayed at checkout before payment is completed.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered and the order has not yet shipped, please contact us immediately at:

support@hustelo.com

We cannot guarantee address changes once an order has entered the fulfillment process.


Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost in transit, or arrives damaged, please contact us within 7 days of the expected delivery date.

Our team will work with the shipping carrier to investigate and resolve the issue as quickly as possible.


Contact Us

If you have any questions regarding shipping, delivery, or tracking information, please contact our support team:

Email: support@hustelo.com

Thank you for shopping with Hustelo.